Used Transmissions

The Better Business Bureau recently called for a statewide alert about a Cudahy, Wisconsin eCommerce company that has racked up in excess of 150 complaints from clients around the United States.

Consumers fighting back against Engine and Transmission World a online company that engages in used engine and transmission sales via a website, have come from clients from over 40 different states, with an alarming number of complaints coming from CA, TX, TN, FL and WA. Three separate complaints are from WI.

Negative reports concerning the overall quality, arrival dates or actually arriving at the destination, return policy, refunds, and deceptive marketing strategies. Online Shoppers of used transmissions claimed their parts were filthy, broken or inoperable. Most shoppers reported never getting refunds of any kind.

Used Transmissions Alert

Engine and Transmission World of Cudahy, a.k.a. SW Engines, currently holds an “F” rating with the Better Business Bureau. S.W. Engines at this time shows fifteen unresolved complaints as of today.

Matthew from Mission Hills, California, claims that he bought a used engine with an advertised mileage of 36,000 miles for $2,390 from Engine & Transmission World this past August. Matthew states that he did get the engine over eighteen days later and spotted some issues immediately.

“S.W. Engines states they carefully check and certify each used engine and used transmission before they are able to be purchased online,” Matthew described in his original complaint to the Better Business Bureau. “When I opened the box and I found an engine that had signs of rust all over it. They had painted the engine with a metallic color to attempt to make it look new. No way did it have 36,000 miles on it. The timing belt and spark plugs were not original and they aren’t supposed to be replaced until 90,000 miles.”

Matthew also states that claims he eventually paid an additional 1,800 dollars to fix the broken used engine that he bought online. He also states that he was glad that he chose a different Jacksonville, Florida based company to purchase his used transmissions through and says his experience was absolutely wonderful.